Privacy Policy

Introduction

Averys Motorcycles is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you use our website or place an order with us.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you place an order, contact us or use our website, we may collect information including:

• Name

• Billing and delivery address

• Email address

• Telephone number

• Order history

• Payment information (processed securely through third-party payment providers)

• Website usage data through cookies and analytics tools

We only collect information necessary to process orders, provide customer support and improve our services.

How We Use Your Information

We may use your information to:

• Process and dispatch orders

• Provide customer support

• Contact you regarding your order

• Prevent fraudulent transactions

• Improve website performance and user experience

• Send marketing communications where consent has been given

We do not sell or rent your personal information to third parties.

Payments & Security

Payments made through our website are processed securely using trusted third-party payment providers. We do not store full payment card details on our servers.

Our website uses SSL encryption to help protect your personal information during transmission.

Cookies

Our website uses cookies to improve functionality, analyse website traffic and support features such as shopping baskets and checkout services.

Cookies may also be used by trusted third-party services including:

• Google Analytics

• Google Shopping

• Meta/Facebook

• Shopify platform services

You can manage or disable cookies through your browser settings.

Marketing Communications

If you choose to subscribe to our mailing list, we may occasionally send updates regarding:

• New products

• Promotions

• Motorcycle industry news

• Store updates

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

Sharing Information

We may share necessary customer information with trusted third parties involved in operating our business, including:

• Delivery companies

• Payment providers

• Website and ecommerce platform providers

• Fraud prevention services

Information is only shared where necessary for business operations or legal compliance.

Data Retention

We retain customer information only for as long as necessary to:

• fulfil orders

• comply with legal and tax obligations

• resolve disputes

• prevent fraud

Your Rights

Under UK GDPR regulations, you have the right to:

• request access to your personal data

• request correction of inaccurate data

• request deletion of your data where applicable

• object to certain processing activities

• withdraw marketing consent

To make a request regarding your personal information, please contact us using the details below.

Contact Information

For any privacy-related enquiries, please contact:

Averys Motorcycles
Cornwall, United Kingdom
Email: support@averysmotorcycles.com

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Any updates will be published on this page.